Data Protection · Transparency · Your Rights

Privacy Policy – How Wallo88 Protects Your Personal Data

Your privacy matters to us at wallo88. This page explains exactly what data we collect, why we collect it, how we use it, and what rights you have as a player in the Philippines. Walang tinatago – lahat narito.

Last updated: June 2025
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Six Privacy Principles That Guide Everything We Do at Wallo88

Before you dive into the full policy below, here's a plain-language summary of how wallo88 approaches your data.

We Collect Only What We Need

Wallo88 only asks for data that is genuinely necessary to operate your account, process transactions, and comply with legal requirements. We don't collect data just because we can.

We Never Sell Your Data

Your personal information is never sold, rented, or traded to third-party marketers. Wallo88 is not in the business of monetising your personal data – period.

We Secure What You Share

All data transmitted between your device and wallo88 is encrypted using industry-standard TLS protocols. Sensitive information like passwords is stored using secure hashing techniques.

You Control Your Data

Philippine data protection laws give you specific rights over your personal information. Wallo88 provides clear ways to exercise those rights directly through your account or by contacting support.

We're Transparent About Sharing

When wallo88 needs to share your data with a third party – such as a payment processor or regulatory body – we tell you about it in this policy and only share what is strictly necessary.

We Keep Data Only as Long as Needed

Wallo88 retains personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by law. After that, data is securely deleted or anonymised.


This Privacy Policy explains how wallo88 collects, uses, discloses, and protects personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. By using the wallo88 platform, you acknowledge that you have read and understood this policy.

1. Who We Are

Wallo88 is an online betting and gaming platform operated for and serving players in the Philippines. For the purposes of this Privacy Policy, wallo88 acts as the personal information controller responsible for the personal data collected through the wallo88 website and mobile platform.

If you have any questions about this policy or about how your data is handled, you can reach our Data Protection Officer at privacy@wallo88.com. We take all privacy-related correspondence seriously and will respond within a reasonable timeframe.

2. Data We Collect

Wallo88 collects personal information from you in several ways, depending on how you interact with our platform. Here is a breakdown of the categories of data we may collect:

Category Examples When Collected
Identity Data Full name, date of birth, government ID number Registration & KYC verification
Contact Data Email address, Philippine mobile number Account registration
Financial Data GCash account reference, bank account details, transaction history Deposits & withdrawals
Technical Data IP address, browser type, device identifiers, session data Automatically on platform use
Usage Data Pages visited, bets placed, games played, login times Automatically on platform use
Communications Data Support chat logs, email correspondence When you contact our support team

Wallo88 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required for identity verification under applicable regulations.

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3. How We Use Your Data

Wallo88 uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with those purposes without first notifying you. Here are the main ways wallo88 uses your data:

  • Account creation and management: To register your account, verify your identity, and maintain accurate records associated with your wallo88 profile.
  • Processing transactions: To handle deposits, withdrawals, and the crediting of winnings or bonuses to your account in a timely and accurate manner.
  • Providing the service: To operate the wallo88 platform, deliver live odds, settle bets, and ensure the features you rely on work properly across all supported devices.
  • Customer support: To respond to your queries, resolve disputes, and assist with account-related issues through our support channels.
  • Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised access, and other potentially harmful behaviour on the platform.
  • Legal and regulatory compliance: To fulfil obligations under the Philippine Data Privacy Act, anti-money laundering laws, and any directions issued by relevant regulatory bodies.
  • Marketing communications: To send you information about promotions, new game launches, and offers on wallo88 – but only where you have opted in to receive such messages. You can opt out at any time.
  • Platform improvement: To analyse usage patterns and player behaviour in aggregate so we can make data-driven improvements to the wallo88 experience.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, wallo88 processes your personal data on the following legal grounds:

  • Contractual necessity: Processing required to fulfil our obligations to you under the wallo88 Terms and Conditions – for example, processing your deposits and settling your bets.
  • Legal obligation: Processing required to comply with applicable laws, including KYC requirements, anti-money laundering regulations, and tax reporting obligations.
  • Legitimate interests: Processing for purposes such as fraud prevention, platform security, and aggregate analytics, where those interests are not overridden by your data protection rights.
  • Consent: For marketing communications and certain optional data collection activities, where we rely on your freely given, specific, and informed consent. You may withdraw this consent at any time.

5. Sharing Your Data

Wallo88 does not sell your personal data. We share your information only in the circumstances described below, and only to the extent necessary:

  • Payment processors: When you deposit or withdraw funds, your financial details are shared with the relevant payment service provider (such as GCash, Maya, or your bank) to process the transaction.
  • Identity verification providers: We use third-party KYC service providers to verify your identity documents as required by law. These providers are contractually bound to process your data only for verification purposes.
  • Technology service providers: Certain technical functions of the wallo88 platform are supported by third-party service providers (such as cloud hosting and analytics tools). These partners process data on our behalf under strict data processing agreements.
  • Regulatory and law enforcement authorities: Wallo88 may be required to disclose personal data to government agencies, regulators, or law enforcement bodies in response to a lawful request, court order, or legal obligation.
  • Business transfers: In the event of a merger, acquisition, or sale of wallo88's business assets, player data may be transferred as part of that transaction. You will be notified of any such change in ownership that materially affects how your data is handled.
Wallo88 does not share your personal data with third-party advertisers or marketing companies. We are clear about this because we know it's one of the things players care about most.

6. Cookies & Tracking Technologies

Wallo88 uses cookies and similar tracking technologies to improve your experience on the platform, maintain session security, and gather anonymised usage statistics. A cookie is a small text file placed on your device by the wallo88 website.

The types of cookies wallo88 uses include:

  • Strictly necessary cookies: These are essential for the platform to function correctly. They enable you to log in, navigate the site, and use core features. These cookies cannot be disabled.
  • Performance cookies: These collect anonymised data about how visitors use the wallo88 platform, helping us identify pages that need improvement. No personally identifiable data is collected through these cookies.
  • Functional cookies: These remember your preferences, such as your preferred language or display settings, to make your experience more convenient on return visits.
  • Marketing cookies: These are only activated with your consent and help us understand the effectiveness of our promotional activities. They do not track you across external websites.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the wallo88 platform.

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7. Data Security

Wallo88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure. These measures include:

  • TLS (Transport Layer Security) encryption for all data transmitted between your device and the wallo88 servers.
  • Bcrypt or equivalent hashing for all stored passwords – meaning we never store your password in a readable format.
  • Access controls that restrict internal access to personal data on a strict need-to-know basis.
  • Regular security assessments and penetration testing conducted by qualified independent professionals.
  • Firewalls, intrusion detection systems, and continuous monitoring of our infrastructure for unusual activity.

Despite these measures, no online platform can guarantee absolute security. If wallo88 becomes aware of a data breach that is likely to result in harm to affected players, we will notify the relevant players and the National Privacy Commission (NPC) of the Philippines within the timeframe required by law.

8. Data Retention

Wallo88 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specific retention periods include:

  • Account data: Retained for the duration of your account and for up to five years after account closure, as required by anti-money laundering regulations applicable in the Philippines.
  • Transaction records: Retained for a minimum of five years from the date of the transaction to comply with financial record-keeping requirements.
  • Support communications: Retained for up to two years after the matter is resolved, to assist with any follow-up queries or disputes.
  • Marketing consent records: Retained until you withdraw consent and for a reasonable period thereafter as proof of compliance.

After the applicable retention period expires, wallo88 securely deletes or anonymises your personal data so it can no longer be linked back to you.

9. Your Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by wallo88:

Right to Access
Right to Rectification
Right to Erasure
Right to Object
Right to Block Processing
Right to Data Portability
Right to Complain to NPC
Right Against Automated Decision-Making

To exercise any of these rights, contact our Data Protection Officer at privacy@wallo88.com. Wallo88 will respond to verified requests within 15 business days. In some cases, we may need to verify your identity before processing your request.

10. Children's Privacy

The wallo88 platform is strictly for users who are 18 years of age or older. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe that your child has created a wallo88 account or submitted personal data to us, please contact us immediately at privacy@wallo88.com and we will take prompt action to close the account and delete the associated data.

11. Cross-Border Data Transfers

In some cases, wallo88 may transfer your personal data to service providers or partners based outside the Philippines. When this happens, wallo88 takes steps to ensure that your data receives an equivalent level of protection to that required by Philippine law.

These steps may include entering into data transfer agreements that incorporate standard contractual clauses approved by the National Privacy Commission, or transferring data only to countries that have been deemed to provide an adequate level of data protection.

12. Changes to This Privacy Policy

Wallo88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify registered players by email at least seven days before the updated policy takes effect.

Minor updates – such as clarifications of existing language or corrections of typographical errors – may be made without prior notice but will always be reflected in an updated "Last updated" date at the top of this page. We recommend checking this page periodically so you're always up to date with how wallo88 handles your data.

13. Contact Us & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way wallo88 handles your personal data, please contact our Data Protection Officer:

  • Email: privacy@wallo88.com
  • General support: support@wallo88.com

Wallo88 takes all privacy-related queries seriously and will acknowledge your message within two business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.

For the fastest response on data-related requests, please include your registered email address, your account username, and a brief description of your request or concern. This helps our team locate your account and respond more efficiently.

Your Data Is Safe – Now Come and Enjoy Wallo88!

Now that you know exactly how wallo88 protects your personal information, you can bet with full confidence. Register your account, deposit via GCash, and join hundreds of thousands of Filipino players who've made wallo88 their home for online gaming. Tara na!

By registering, you confirm you have read and agree to our Privacy Policy and Terms and Conditions. Players must be 18+.